Payment Exchange System

Make payment to your China suppliers.

Acquire purchase order and invoices to ease your business operation.

Scroll through to find out more about this system!

What is the Payment Exchange System?

Give us RM and we will transfer RMB to your China supplier bank account.

Purchase Order and Purchase Invoice auto-generate for company account audit purposes.

Most convenience payment exchange system!

Why to Choose Our Payment Exchange System?

Support transfer to multiple types of accounts

Available to transfer to China supplier personal or company accounts
Able to transfer in platform 1688

Account Frozen Assure

If it is confirmed that the payment is frozen, our company will refund the whole transaction amount back to the user
T&C apply

User Friendly System

Transactions can be made 24/7
Can track the order progress & records
Manage orders systematically
Display real-time exchange rates

Support Multiple Payment Methods

FPX, E-Wallet, Manual Transfer, and Cheque
Top-up Wallet only once and pay multiple time
Using Wallet now can enjoy a better exchange rate

Automatic generate PO & PI

Automatic generation of PO and Purchase Invoice, no waiting, 100% accuracy
Manage PO and PI efficiently and easily
Legal PO and PI generated by Legal Malaysia 8 years audited company

1 Day or 3 Days Transfer

1 day transfer, fastest period
Select the service according to transfer requirement
Recommended 3 days transfer for not urgent payment to enjoy better exchange rates

【Tutorial】

Through this video, you can understand the simple operation of our Payment Exchange System. If you have any questions, please click the button below for more details.

【FAQ】

If the supplier sends me a personal account or a company account, can I still transfer through the CIEF Payment Exchange System?

Yes, we can transfer to both personal and company accounts.

How do I get my money back if the suppliers want to give me a refund?

If the supplier gives you a refund, your money will be reverted to the wallet in our system or your bank account.

What to do if you want a better exchange rate?

If your transaction is not urgent, you can choose the "3 days transfer" service to get a better exchange rate. We strongly recommend you to use the e-wallet in our system, this method can help you get a better exchange rate.

Where can I check the daily exchange rate?

Our system will display the latest exchange rate in real-time.

How many days does it take for the transaction to China?

There are two options in our system. You can receive the account within 1 working day at the earliest, or 3 working days with a better exchange rate.

Is there a different exchange rate on registration by individual or company?

No, the exchange rate will be different only when you choose a different way of transfer.

Are the Purchase Invoice provided by the system can be used for company account audit?

Yes. The Purchase Invoice generated by our system is legal and can be used for company account audit.

What if there is a problem with the transaction and the money seems to be frozen in the China supplier's account?

You may need to ask the China supplier to take a screenshot of their "account status" and send it to our customer service within 24 hours. If our account side also showing frozen, then we will refund back the total amount payment to you. On the contrary, if it is not account frozen, it may just due to temporary risk control management by the China Bank, and the payment usually can be release and back to normal in 2-3 days.

Recent Hot Topics

China supplier's account frozen, what should I do?

There are actually two possibilities:

1. Your supplier account is under risk control management by China Bank

It would be recovered in 2 to 3 working days

2. Your supplier account has been frozen

If it is confirmed that our account has also been frozen, we will refund the full amount of RM to you

Can't used 1688 online banking transfer?

We have launched a service, called [1688 Access Payment].

This service will just only need our staff to log in to your 1688 account and make payments for you.

This payment method is:

Officially authorized by 1688
100% proven can be worked
No order limit/ number of suppliers
No restriction on the transfer amount
No account frozen
Able to get the local purchase invoice

Secrets to get a better exchange rate!

1. Three days transfer

Not recommended for urgent transfer but have a better rate

2. Use the new E-Wallet feature in the Exchange system

Only top up once and able to transfer multiple times

Alipay account frozen, how to solve it?

Recently, Alipay pay-on-behalf agents have stopped helping transfers due to some reasons, such as transfers being too frequent and accounts getting frozen.

The only way to solve this problem is to use offline transfer payment method. However, you need to confirm that the supplier is trustworthy.

Besides that, when you choose the right method and channel of offline payment, you can avoid the security concerns of the suppliers.

About Us

C.I.E.F Worldwide SDN BHD is a logistic company founded in 2014. Our aim is to help the Small and Medium (SME) business owner to ship their products and goods from China to Malaysia.

Full Container Load (FCL)

Import a full container of similar or identical goods from the same supplier. We provide customs clearance service and door to door delivery service.

Parcel Consolidation

Micro and Small business can import small amount of goods by this parcel consolidation service. We provide air freight and sea freight respectively, and both have customs clearance service and door to door delivery service.

Less Than Container Load (LCL)

Sellers import large quantities of goods from same supplier should choose this option. Our sea shipping delivery service provides customs clearance and tax service and door to door delivery service.