Foreign Payment Solution USD Transfer

CIEF can transfer USD (US dollars) from the “company account in Malaysia” to the “supplier’s USD (US dollar) account in Hong Kong or China”.
This “cross-border transfer service” is different from CIEF’s “CNY (Chinese Yuan) transfer service”. CNY transfers are limited to transfer services within China.
This service is suitable for situations where USD payment is required when suppliers are officially exporting in China or applying for export tax rebates.

Find Your Best Options

Description / ServiceAir ConsolidateAir DirectLCL CLCL D
CostMidHighLowHigh

Terms & Condition

  1. The handling fee is 2% and the minimum charge is MYR 10.
  2. The minimum transaction amount is USD 2000.
  3. If the customer cancels the order, the 2% of service fee is non-refundable.
  4. CIEF is not responsible for any loss of funds, delay in arrival, or any bank fees incurred due to incorrect remittance information provided by the customer.

FAQ

If you need more help, may contact us!

The money was transferred through a company account in Malaysia.
Yes, you only need to provide us with the recipient’s passport and address (the address consistent with the ID card).
We will complete the payment within 3 – 5 days after receiving your payment. Once completed, we will upload the Purchase Invoice and Transaction Proven to the system. You can download and print it yourself by logging into our Exchange website. This Invoice can be used for tax declaration in Malaysia.
  • The speed of USD Transfer depends on the processing time of each receiving and paying bank.
You need to provide: Beneficiary Account Name, Beneficiary Address, Bank Account No, Beneficiary Bank Address, and SWIFT Code.
When make payment, choose the “Wallet Credit” to get a better exchange rate.
Click the link: Tutorial”

Request Formal Export

When suppliers insist to handle export declarations themselves, the import costs for Malaysian importers often increase significantly

Only Accept USD Payments

Suppliers do not accept RMB payments and require transactions to be settled in USD

Only Accept International Trade Order

Suppliers are large publicly-listed companies that exclusively export through international trade channels

Cost Reduction

Suppliers aim to apply for export tax refunds to reduce the cost of goods

Cost-Effective, Efficient, Tax Refund Made Easy

How It Works?

Simply follow the steps below to easily handle formal exports and tax refunds for your suppliers

  1. Supplier Requests Export Tax Refund
  2. Place an order in the CIEF system and generate a unique tax refund QR code
  3. Request supplier attach the QR code to each packaging box
  4. Arrange for the goods to be sent to the Guangzhou warehouse
  5. Track the goods and pay the shipping fee via the CIEF portal
  6. Sit back and wait for the goods to be delivered

Service Charges Fee

Price for shipping same as usual, may refer here. Below are export declaration fees apply for suppliers:

01

  • Declaration Fees: CNY 500 per declaration (per entity name)

02

  • Additional Pages: CNY 50 per additional page

03

  • Amendments: If any information requires changes after document submission due to the seller, the seller shall bear all associated costs

Cost-Effective, Efficient, Tax Refund Made Easy