You may still access your account on the EXCHANGE 2.0 using the same login username & password.
Exchange System Service
Overseas transaction has always been a significant part in the process of importing goods from China to Malaysia. CIEF introduce you to a convenient exchange system that allows you to make payment to your China suppliers and at the same time acquire purchase order and invoices to ease your business operation.
*To ensure a smooth user experience, we recommend you to watch the video tutorial below.
【Exchange System 2.0】
What is the Exchange System?
It is a system which allows you to convert MYR to RMB directly according to the latest currency rates and we will transfer the payment in RMB to the supplier for our customers.
After you’ve submitted your identification verification, you may proceed to enter the transaction amount and click “Transfer Now”.
Fill up Account Number at Recipient Details. If there is no existing account, click “Create New” and make sure the following details are input in Chinese characters:
- Reference: Any input for your own references
- Account Holder Name: Name of your China supplier
- Account Number: Account Number of your China supplier
- Bank Name: Bank Name of your China supplier
- Bank Branch: Location of the China Bank
*We strongly recommend you to copy and paste these details from your purchasing platform to avoid any errors.
If the system did not redirect you to the page, you may click the Blue button under your order. Enter the page, fill in your details and proceed with payment.
There is no specific sequences. You may fill up your details before creating a booking, or vice versa. Billing Address and Purchase Order are editable. Please make sure the amount of your Purchase Order matches your total amount of transaction.
Click on “Make Payment”, confirm your transaction amount and press “Lock Booking”. Transfer the amount to CIEF bank account within the time given and upload your bank slip by clicking the Green upload button.
Please wait patiently for us to proceed your payment in one working day. Your order will be showing “Transferred” after we have completed your transaction in RMB and approved your Purchase Order.
It means your RMB transaction is completed. You may now download your invoice, purchase order and delivery order from your order under “Complete Order”.
*If you are paying to 1688 suppliers, it means the payment is successful and your supplier will start to arrange goods delivery.