电子商务 Archives

Social Media Executive (Mandarin Required)

Responsibility

Design and implement social media strategy to align with business goals
Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
Stay up-to-date with current technologies and trends in social media, design tools and applications
Perform research on current benchmark trends and audience preferences
Collaborate with other teams, like customer service and operation team to ensure brand consistency

Requirements

Salary

RM2500

Customer Success (Mandarin Required)

Requirements

Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat).
Monitor shipments for timely delivery.
Communicate with internal and external parties about customer deliveries.
Collaborate with the customer relationship team for personalized responses, ensuring satisfaction and loyalty.
Contribute to enhancing overall customer experience.
Collect customer feedback for product and service improvement.
Ensure smooth communication with customers by working with different teams.

Responsibility

Candidate must possess at least a SPM / STPM / Certificate or Diploma in Logistic/Supplier Chain or any related field.
Min 1 year of working experience in the same field (Logistics / Supply Chain/ Transportation/Customer Service/Customer Success/Sales/tele-sales) is an added advantage.
Good at reading and writing in Mandarin and English are mandatory

Salary

RM 2300 – RM 2500

SHIPPING ADMIN (BACK END)

Requirements

Responsibility

Benefits