Sea Shipping (LCL) Tax Refund Service
Start from November 2024, CIEF officially launched the “Sea Shipping (LCL) Tax Refund” service, specifically designed for suppliers seeking export tax refunds.
Suppliers only need to deliver their goods to CIEF’s Guangzhou warehouse as usual. Using CIEF’s LCL service, the goods will be imported collectively into Malaysia.
This approach not only allows suppliers to declare exports under their own company name but also helps importers significantly reduce import costs, creating a win-win outcome.
Lower costs, easier processes, and higher efficiency
Why use Sea Shipping (LCL) tax Refund Service?
Many people might wonder: “Why can’t we simply ship the goods directly to the CIEF warehouse as we used to?”
In fact, there are many situations where suppliers need to follow a formal export declaration process, such as:
Request Formal Export
When suppliers insist to handle export declarations themselves, the import costs for Malaysian importers often increase significantly
Only Accept USD Payments
Suppliers do not accept RMB payments and require transactions to be settled in USD
Only Accept International Trade Order
Suppliers are large publicly-listed companies that exclusively export through international trade channels
Cost Reduction
Suppliers aim to apply for export tax refunds to reduce the cost of goods
How It Works?
Simply follow the steps below to easily handle formal exports and tax refunds for your suppliers
- Supplier Requests Export Tax Refund
- Place an order in the CIEF system and generate a unique tax refund QR code
- Request supplier attach the QR code to each packaging box
- Arrange for the goods to be sent to the Guangzhou warehouse
- Track the goods and pay the shipping fee via the CIEF portal
- Sit back and wait for the goods to be delivered
Service Charges Fee
Price for shipping same as usual, may refer here. Below are export declaration fees apply for suppliers:
01
- Declaration Fees: CNY 500 per declaration (per entity name)
02
- Additional Pages: CNY 50 per additional page
03
- Amendments: If any information requires changes after document submission due to the seller, the seller shall bear all associated costs
FAQ
If you need more help, may contact us!
May refer tutorial here
No, this service is only available at the Guangzhou warehouse
Yes, just contact us and provide the required invoicing details
It’s crucial to use exclusive tax refund labels for goods intended for sea shipping tax refund service. If standard labels are used and the goods are loaded into the container, the supplier cannot proceed with the tax refund process. This situation is irreversible.
Any payment service available in the Exchange portal can be used.
This depends on agreement with the supplier. Usually, suppliers cover this cost. If supplier insist need customer to bear it, the supplier can pay on behalf first, and you can arrange payment through the Exchange portal.
Due to limited volume for the service, Sea Shipping (LCL) Tax refund service usually take slightly longer shipping times, approximately 4-6 weeks (for the Klang Valley area). If the delivery address is in urban area, it may require an additional one to two weeks.
Customs inspection rates is higher than usual, and samples taken during inspections are non-compensable.
For this type of customs declaration, all solid wood pallets, wooden frames, and wooden boxes must undergo fumigation treatment and display a fumigation mark; otherwise, they cannot be loaded into the container. If the materials are not solid wood, such as plywood or recycled wood, fumigation is not required.
Terms & Condition:
- Minimum charge starts at 0.3 CBM per entity name.
- Before placing an order, confirm with us whether your goods able to go for Sea Shipping LCL tax refund service. If goods are sent to the warehouse without verification, we reserve the right to return them, with all costs borne by the sender.
- Declaration fees must be negotiated with the supplier before make order. If the supplier does not cover them, the customer will bear the full amount.
- Due to low enquiry for processing this service, normally may require 7–10 working days to fit in container. The entire process is conservatively estimated at 4–6 weeks (for the Klang Valley area). Urbanareas may take an additional 1–2 weeks.
- Higher inspection rates apply to this service, and higher chances of random checks by customs. Samples taken by customs are non-compensable.
- Items such as food, cosmetics, and wooden products require an inspection certificate. Wooden packaging (frames or boxes made of solid wood) must be fumigated, while plywood boxes do not require fumigation.
- Ensure the customs documentation is verified before the goods send to warehouse. Once customs clearance is granted, the documents cannot be amended. Any inspection fees will be billed at cost.
- Follow the above instructions for consolidated customs declaration shipments. Mistakes are irreversible, and our company will not be liable for any loss of tax refunds due to such errors.
- Suppliers must provide customs documents and information within 48 hours after the goods delivered in warehouse. Delays in providing these may result in additional costs, which will be fully borne by the supplier.
- Suppliers must declare goods truthfully. If false declarations are discovered, suppliers will bear full legal and all cost responsibility.
- If export permits or inspection certificates are required, the supplier must handle them in advance to avoid issues.
- This service is currently only available for West Malaysia, while East Malaysia is still under preparation.
- CIEF Worldwide Sdn. Bhd. reserves the right to amend any terms and retains the right to pursue legal action if necessary.