I’VE PAID A DEPOSIT AND NOW WISH TO CHANGE THE TOTAL BOOKING AMOUNT — WHAT SHOULD I DO?

Example like first picture below:
You’ve booked TOTAL ORDER AMOUNT = CNY1000
Deposit Paid: CNY500
Outstanding Amount / Balance Amount to pay : CNY500

First, click on the area in Payment History to expand

Then, click on the “EDIT BOOKING AMOUNT” button

STEP 1 : Key in the NEW TOTAL ORDER AMOUNT you wish to change.
STEP 2 : Click “Update” button when done.

STEP 3: Click  “EDIT PURCHASE ORDER” immediately and update the PO details and amount to match to the new total order amount.

Ensure PO amount MUST match to the new total order amount.
STEP 4: Click “Save Purchase Order” once done and the system will update and reflect the new order amount.

STEP 5:
If have Outstanding Amount → Proceed to pay the balance when you are ready

If No Outstanding Amount → No further action needed.

  • If your edited order shows no outstanding balance, the invoice will be issued based on the date/month you last edited the order amount.,
  • If there is still an outstanding balance, the invoice will be issued based on the final payment date/month once full payment is made.,

Conclusion: The invoice will be issued based on whichever is later — the date you last edited the order or the date you completed full payment