Privacy Policy

In accordance with the many privacy laws to which we are subject, this Privacy Policy provides general information on how we gather, use, and safeguard the privacy of your Personal Data.

Introduction

CIEF Worldwide Sdn Bhd is committed to protecting the privacy and security of any personal data that visitors may provide through the forms/surveys posted online. Personal data includes information that can be linked or directed to a specific individual for example name, address, phone number or email address. If CIEF Worldwide Sdn Bhd asks the visitor to provide certain information by which an individual/personnel can be identified when using this website, then the visitor can be assured that it will only be used for the requested purpose.

In accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA), any personal data provided by the visitor shall be protected according to the Act and CIEF Worldwide Sdn Bhd shall not be held liable nor responsible for any information and/or contents in this Form/surveys that has been revealed and/or abused at large and/or already within public knowledge and for any risks and/or occurrences by publishing any of the contents and information are given herein. All the information provided by the visitor is for the utilization of CIEF Worldwide Sdn Bhd and its verified strategic partners.

Information gathered

When you access our website, our web servers automatically record information that your browser sends whenever you visit a website. These server logs include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that uniquely identify your browser. This Privacy Statement also covers any Personal Data provided to us via a third party or provided by you.

Cookies and third-party technologies

In addition to the server logs described above, this website uses cookies and similar technologies operated by third parties to measure the performance of our advertising, to understand how visitors use our website, and to provide customer support features.
 
The third parties whose technologies are currently in use on this website are:
 
Advertising measurement
– TikTok Pixel, operated by TikTok Pte. Ltd.
– Meta Pixel, operated by Meta Platforms, Inc.
– Google Ads conversion and remarketing tags, operated by Google LLC
– Google Tag Manager and Google Analytics, operated by Google LLC
 
Website analytics
– Mouseflow, operated by Mouseflow ApS, which records how visitors interact with our pages, including mouse movement, clicks, scrolling and the order in which pages are viewed, so that we can identify and fix usability problems. Text entered into form fields is excluded from these recordings.
 
Customer communication
– ChatDaddy, which powers the chat function on this website
– Sumo, which powers our email subscription forms
 
What these technologies receive: the pages viewed on this website, approximate location derived from Internet Protocol address, device
and browser information, and whether a defined action such as submitting an enquiry form has occurred. We do not transmit your name, address, telephone number or email address to the advertising platforms listed above through these technologies. Information you enter into our chat or subscription forms is provided directly to the respective service in order to deliver that service to you.
 
Why we use them: to measure which of our advertising is effective, to improve this website, and to respond to your enquiries.
 
Your choices: you may block or delete cookies through your browser settings. You may also limit personalised advertising within your own TikTok, Meta and Google account settings. Blocking cookies may affect how parts of this website function.
 
Retention: each third party retains data according to its own policy. Our own copies of advertising performance reports are retained for 24 months.
 
Your rights: in accordance with the Personal Data Protection Act 2010, you may request access to, or correction of, the Personal Data we hold about you, or ask us to stop processing it for marketing purposes. Please email infociefworldwide@gmail.com.

What do we use your Personal Data for?

We may use your Personal Data for the following purposes (“Purpose”):

  • To send you promotions and information on educational activities
  • To protect the safety and well-being of yourself and/or other customers
  • To comply with any legal or regulatory requirements
  • To be used for marketing and promotional activities
  • For the purposes of conducting surveys or collecting opinions from you pertaining to our current service or for any future services that we may offer
  • For future marketing and promotional activities

Policy change

The privacy statement will be updated on this website in case of any changes. Always read the privacy statement to ensure you are aware of the data that is being stored, how and when it is being used, and, if applicable, whether it has been shared with any third parties.

Contact

Please email us at infociefworldwide@gmail.com if you have any questions, concerns, or complaints about how we have handled your personal information.

We shall strive and make our best efforts to respond to you within the shortest possible waiting period. Before responding to any complaint, we have the right to also seek legal counsel. If we believe that a complaint is unjust, irrational, or unreasonable, we also reserve the right and prerogative to decide whether to discipline our staff or make adjustments to our privacy policy.